Turbo Freight LLC (“Turbo Freight,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, communications, and services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, contact us, or use our logistics-related services.

1. Who We Are

Turbo Freight LLC provides logistics and transportation-related services, including dispatch support, freight brokerage, accounting and reporting support, and vehicle transportation solutions.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Full name
  • Email address
  • Phone number
  • Service interest or service request details
  • Message content or other information you submit through our website forms

We may also collect limited technical information automatically when you use our website, such as IP address, browser type, device information, referral source, and general website usage data.

3. How We Use Your Information

We may use your information to:

  • Respond to inquiries and quote requests
  • Provide dispatching, brokerage, transportation, and support services
  • Communicate with you about your request, service status, or account
  • Improve our website, services, and customer experience
  • Maintain internal business records
  • Comply with legal, regulatory, and contractual obligations
  • Protect our business, customers, and website from fraud, abuse, or unauthorized activity

4. How We Share Information

We do not sell your personal information.

We may share information with trusted third parties only when necessary, including:

  • Service providers that help us operate our website or business systems
  • Communications or technology vendors
  • Professional advisors, auditors, insurers, or legal counsel
  • Government authorities or regulators when required by law
  • Other parties in connection with a business transfer, merger, sale, or restructuring

Any such sharing is limited to what is reasonably necessary for business, legal, or operational purposes.

5. Cookies and Website Analytics

Our website may use cookies, pixels, or similar technologies to improve site functionality, understand traffic patterns, and enhance user experience.

You can usually manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

6. Data Retention

We retain personal information only for as long as necessary to:

  • fulfill the purposes described in this Privacy Policy,
  • provide services,
  • maintain business and legal records,
  • resolve disputes, and
  • comply with applicable laws and regulations.

When information is no longer needed, we will delete it or securely store it in accordance with our recordkeeping practices.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, online transmission, or data storage system can be guaranteed to be completely secure. For that reason, we cannot promise absolute security.

8. Your Choices and Rights

Depending on where you are located, you may have the right to:

  • request access to the personal information we hold about you,
  • request correction of inaccurate information,
  • request deletion of your personal information,
  • object to or limit certain processing, or
  • withdraw consent where processing is based on consent.

To make a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.

9. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those external sites. We encourage you to review their privacy policies before providing personal information.

10. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child without appropriate consent, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the Effective Date above. Your continued use of our website or services after changes are posted means you accept the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Turbo Freight LLC
1044 E 15th St, Brooklyn, NY 11230
Phone: +1 908 315 9363
Email: info@turbofreightllc.com
Website: turbofreightllc.com